This EzyHome Privacy Policy sets out the practices which EZYIT ("we", "us", or "our") has adopted in relation to the collection of your information through the Application and our use of such information. By using the Application, you agree that we may gather information about you and your use of the Application and that we may use this information in accordance with this EzyHome Privacy Policy.

Personal Information We Collect

1. Your personal information may be supplied by you or collected from you as a result of your access to or use of the Application. The information we collect from you may include, but is not limited to, the following:
2. a)        Name
3. b)        Address
4. c)        Telephone and/or mobile number
5. d)        Identification number (i.e. MyKad No, Passport, etc)
6. e)        Email address
7. f)          Date of birth
8. g)        Gender
9. h)        Demographics (i.e. Religion, Race)
10. i)           Household information

Other than personal data obtained from you, we may also obtain your personal data from third parties we deal with or are connected with you (for example, Residential Association (RA), Joint Management Body (JMB), Rukun Tetangga (RT), etc), and from such other sources where you have given your consent for the disclosure of personal data relating to you, and/or where otherwise lawfully permitted.

1. If you are under the age of 18, we do not knowingly seek or collect personal information from or about children without the consent of a parent or a guardian. If we become aware that such personal information that has been submitted to us relates to a child without the consent of a parent or guardian, we will use reasonable efforts to:
2. a)        Delete the same from its files as soon as possible.
3. b)        Ensure, where deletion is not possible, that such personal information is not used further for any purpose, nor disclosed further to any third party.

Any parent or guardian with queries regarding our processing of personal information relating to their child should contact us using the details provided at the end of this EzyHome Privacy Policy.

Our Use of Your Information

EZYIT respects the privacy of your personal information. Any personal information supplied by you or collected from you as a result of your access to or use of the Application will be used for the following purposes:

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2. a)        to verify your identity;
3. b)        to enable you to access or use a service on the Application;
4. c)        to contact you or to send you notifications for alerts you set up in the Application;
5. d)        to identify you when you access and use the Application in order for you to enjoy a customised and personalised experience;
6. e)        to update and enhance our records and to advise you of other products or services which may be of interest to you;
7. f)          to improve the design and marketing of products and services for your use;
8. g)        responding to your queries.

If you decide that you do not want us to use your personal information or to share your personal information with third parties, you should stop using the Application, and notify our Data Privacy Officer (see section further below) to remove your personal information.

For information that could not be used to identify you, we may use such information for research and analysis; to display and identify trends within the Application; for marketing and promotional purposes; or to sell it to interested parties.

Disclosure to Third Parties

Your personal information will not be disclosed by us to any third party, unless we have your permission or if it's at your request or we are under a legal obligation or duty to do so, except for disclosure to the following individuals or entities which you agree to:

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2. a) government authorities or regulators;
3. b) our professional advisers, including without limitation our lawyers, accountants and auditors;
4. c) third party service providers (including those who provide payment, administrative or other services to us in connection with the operation of the Application and/or of our business) or data processors;
5. d) any agent acting on our behalf;
6. e) our business alliance partners;
7. f) Third parties in connection with our sale, purchase, merger, reorganization, liquidation or dissolution or under similar circumstances

Certain modules in the Application may provide the ability for you to obtain the services of third parties. You understand and acknowledge that any such third-party services are not part of the Application nor are such services provided by us. 
We provide links to these services and we do not imply any endorsement of the activities or content of the related websites or mobile applications, nor any association with their operators.

This EzyHome Privacy Policy does not apply to any such third-party services. As such we strongly recommend that you read and understand their privacy and security policies before using them or providing personal information.

Security

Your personal information is stored on secure servers. We wish to assure you that your personal information will be treated with high standards of security. We maintain reasonable safeguards to protect the confidentiality, security and integrity of your personal information. Although we use security measures to help protect your personal information against unauthorized disclosure, misuse, or alteration, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. We should not be held responsible for events arising from third parties gaining unauthorized access to your personal information if we have taken all reasonable steps to keep your information secure.

Data Retention

We will retain your personal information for as long as your account associated with the Application is still maintained or as needed to provide you with any of the service in the Application. We will continue to retain your personal information to the extent such retention is necessary for us to comply with our legal obligations, or to resolve disputes, and/or enforce our agreements with you.

Updating your Personal Information and contacting EZYIT

If you wish to access, amend or delete any of your personal data held by us, or if you wish to withdraw your consent, or if you have any questions concerning this EzyHome Privacy Policy, please contact our Data Privacy Team at privacy@ezyit.com.my.

We will make our best effort to respond to your queries and/or request within fifteen (15) days.

There is no charge for requesting access to your personal information, but we may require you to meet our reasonable costs in providing you with access (such as photocopying costs or costs for time spend on collating large amounts of material).

1. Do note that we will only withhold your access to your personal information in extremely limited circumstances, such as:
2. a)        where it might be dangerous if you were to have it;
3. b)        where it might prejudice an investigation currently underway;
4. c)        where it relates to court proceedings and may be subject to the discovery process;
5. d)        where it may relate to a commercially sensitive decision-making process; or
6. e)        where other individuals' personal information is contained in the same record.